Fort Frenzy
How Aureon's dedicated business fiber eliminated costly outages and delivered four years of rock-solid reliability for a high-traffic entertainment venue.
Partnership Overview
Frequent Outages Were Costing Fort Frenzy
Fort Frenzy, a popular entertainment venue, was being let down by their previous internet provider — especially during the high-traffic weekends when reliable connectivity mattered most. Repeated outages made it impossible to process credit card transactions, leading to direct and significant revenue losses.
Compounding the technical failures was a lack of responsive customer support. When issues arose, Fort Frenzy couldn't get timely help, leaving their team to manage operational disruptions on their own during their busiest and most critical moments.
Unreliable Connectivity
Frequent internet outages — especially on peak weekends — disrupted operations and halted payment processing at critical moments.
Poor Vendor Support
Their previous provider offered slow and unresponsive support, leaving Fort Frenzy without help during the outages that mattered most.
Dedicated Fiber Built for Business
Aureon delivered a comprehensive Business Internet solution purpose-built for high-demand environments like Fort Frenzy. Unlike cable providers that share bandwidth across customers, Aureon's dedicated fiber gives each business its own private connection — meaning Fort Frenzy's performance is never impacted by others on the network.
With symmetrical speeds up to 1 Gbps and a 99.99% uptime guarantee, the solution was engineered to keep Fort Frenzy running smoothly no matter the volume of traffic — and backed by round-the-clock support from a Midwest-based team whenever anything needs attention.
Dedicated Fiber Connection
A private, unshared fiber connection delivers consistent performance with no bandwidth contention — even during Fort Frenzy's busiest hours.
24/7/365 NOC Support
Midwest-based network operations engineers provide round-the-clock monitoring and immediate response — so issues are resolved before they become outages.
Built-in DDoS Protection
Proactive DDoS mitigation keeps Fort Frenzy's network secure from cyber threats, ensuring their internet stays fast and protected around the clock.
Scalable Connectivity
Flexible bandwidth options let Fort Frenzy scale their service as their business grows, so they're always equipped for increasing demand.
Transformative Results from Day One
After switching to Aureon, Fort Frenzy experienced an immediate and dramatic improvement across every metric that mattered. Outages became a near non-existent concern, revenue-impacting downtime was eliminated, and the entire team could focus on delivering great experiences rather than managing connectivity problems.
In over four years of partnership, Fort Frenzy's longest outage lasted just three seconds — a testament to the reliability Aureon's dedicated infrastructure provides.
Operational Continuity
Drastic reduction in outages means credit card processing and guest-facing systems run without interruption — even on the busiest weekends.
Revenue Protection
By eliminating downtime, Aureon helped Fort Frenzy save thousands of dollars in potential lost sales during peak periods.
Key Results
Aureon's dedicated fiber network guarantees near-perfect uptime, keeping Fort Frenzy's operations running without interruption.
By eliminating downtime, Aureon prevented thousands of dollars in lost sales that would have occurred during payment processing outages.
Built-in DDoS mitigation has protected Fort Frenzy's network from cyber threats since day one, with zero security incidents recorded.
In over four years as an Aureon customer, Fort Frenzy's single longest outage lasted just three seconds — an extraordinary reliability record.
Stable, high-speed connectivity means faster and hassle-free transactions for guests, directly improving the Fort Frenzy customer experience.
Flexible connectivity scales with Fort Frenzy's growth, ensuring the infrastructure is always ready to handle increased demand as the venue expands.
Aureon has been fantastic. I've only had one outage in four years, lasting three seconds. Their support has been outstanding.
A Reliable Partner for Every Busy Weekend
Fort Frenzy is a high-energy entertainment venue where seamless technology isn't a luxury — it's a necessity. With large crowds, continuous point-of-sale activity, and guests who expect frictionless experiences, any internet disruption translates directly into lost revenue and frustrated customers.
When Fort Frenzy partnered with Aureon, the goal was simple: eliminate the connectivity uncertainty that had plagued their previous vendor relationship. Aureon delivered a dedicated fiber solution that removed shared bandwidth from the equation entirely, giving Fort Frenzy a private, reliable connection they could count on regardless of what else was happening on any network.
Over four-plus years, the partnership has proven its value. With just a single three-second outage in the entire tenure, Fort Frenzy has been able to focus entirely on running a great venue — not managing internet problems. Aureon's Midwest-based support team is available 24/7/365, providing the human-centered service that enterprise venues need when every minute of downtime has a price tag.
Frequently Asked Questions
Aureon provides each business with its own dedicated fiber connection, meaning your bandwidth is never shared with other customers. Cable providers share bandwidth across neighborhoods, which leads to slowdowns during peak times. With Aureon, your speeds and reliability are consistent regardless of network activity around you.
99.99% uptime means less than one hour of downtime per year on average. For a venue like Fort Frenzy, this translates to uninterrupted credit card processing and operations even on the busiest weekends. In their case, the longest outage in four years was just three seconds.
Aureon's built-in DDoS mitigation monitors network traffic continuously and automatically filters malicious traffic before it can impact your connection. This protection is built directly into the network infrastructure — no additional hardware or configuration required on your end.
Aureon's Network Operations Center is staffed 24 hours a day, 7 days a week, 365 days a year with Midwest-based engineers. When an issue arises — at any hour — you reach a real person with the expertise to resolve it quickly. This level of responsiveness was a key differentiator for Fort Frenzy compared to their previous provider.
Absolutely. Aureon's flexible connectivity is designed to grow with your business. Whether you need to increase bandwidth during peak seasons or expand your infrastructure as you scale operations, Aureon can adjust your service without requiring a complete overhaul of your setup.
Ready for Internet That Never Lets You Down?
Join businesses like Fort Frenzy that trust Aureon's dedicated fiber network to keep their operations running at full speed — every hour, every day.
