Aureon Unified Protection:
Managed IT and Security
Patched. Protected. Proactive Support.
Unified Protection brings your IT, security, and support together under one partner. Real people watch your business around the clock, AI makes them faster, and when a threat appears, they shut it down on the spot.
See Unified Protection in Action
One minute on example client dashboards: backups checked, every device watched, and threats shut down on sight.
Start Where You Are and Level UP as the Bar Rises
Every tier includes 24/7/365 monitoring and patching, a security operations center (SOC), endpoint detection and response (EDR), and identity threat detection and response (ITDR). Defense adds protection at the login and for your data. Resilience adds compliance logging and dark web monitoring.
Click any row for detail.
| What's included | Essentials | Defense | Resilience |
|---|---|---|---|
| 24/7/365 remote monitoring & patching | ✓ | ✓ | ✓ |
| 24/7/365 security operations center (SOC) | ✓ | ✓ | ✓ |
| Endpoint detection & response (EDR) | ✓ | ✓ | ✓ |
| Identity threat detection & response (ITDR) | ✓ | ✓ | ✓ |
| Multifactor authentication (MFA) | — | ✓ | ✓ |
| Workstation & Microsoft 365 backup | — | ✓ | ✓ |
| Security awareness training (phish testing) | — | ✓ | ✓ |
| Security information & event management (SIEM) | — | — | ✓ |
| Vulnerability management w/ dark web monitoring | — | — | ✓ |
| Select the Best Support Option for Your Business | |||
| Option 1: Time and materials, billed hourly | Billed hourly | Billed hourly | Billed hourly |
| Option 2: Professional Support (8am to 5pm, Monday to Friday) | Optional add-on | Optional add-on | Optional add-on |
Support is chosen separately from the tier, and either option works with any tier.
Not Sure Which Tier Fits?
Let’s Size It UP.
Answer eleven quick questions and we'll recommend a tier and the support option that suits your team.
Download & Read
Resources to evaluate Aureon Unified Protection and build the business case for managed IT and security.
Aureon Unified Protection
Overview
A two-page summary of what Unified Protection covers, the three tiers, and the two support options.
Download the OverviewAntivirus vs. EDR
What traditional antivirus misses, and how endpoint detection and response catches what gets past it.
Read the ComparisonMFA Implementation Guide
Why multifactor authentication works, how to roll it out without a revolt, and which apps to cover first.
Read the GuidePatch Management Guide
Why patching is the highest-impact security work most businesses aren't doing on a schedule.
Read the GuidePeace of Mind, Built in Layers
Real human protection, AI-enhanced. One partner watches your devices, accounts, and people, and acts when something goes wrong.
Threats Don't Get a Head Start
Our active response SOC never clocks out. Tenured analysts with defense and intelligence backgrounds, including the NSA, work with AI to isolate the affected device or account the moment a threat appears. You get a contained threat, not an alert to act on. Your team keeps working.
The Full Story, Every Time
Our team reviews dark web, network, and external scans with you to find weak points before attackers do, and a security score tracks your progress over time. After any event, you get a detailed report: what happened, what we stopped, and what to fix next.
Protection Starts at the Login
If your business runs in the cloud, so should your defenses. We watch Microsoft 365 and Google Workspace accounts and lock down compromised logins fast. From Defense up, multifactor authentication and phishing training close the most common way in.
The More You Connect, the More We See
One partner keeps your systems monitored and patched, backs up your data, and protects your business. Each piece you connect, like email, MFA, firewalls, and training, gives our team a clearer view. Higher tiers add deeper protection as insurers and auditors raise the bar.
A Partner Built for Your Business
Aureon Unified Protection is backed by an Iowa-based team who treats your uptime like their own.
Iowa-Based Team
Reach real people in West Des Moines who know your name.
Shut Down on Sight
An active response SOC isolates threats the moment they appear, day or night.
Audit-Ready Records
Every patch and alert logged, ready for auditors and insurers.
One Team for Everything
Help desk, patching, monitoring, and SOC under one accountable team.
Support You Choose
Time and materials or Professional Support, chosen separately from your tier.
Since 1988
Solving technology problems for Iowa businesses for more than 35 years.
Contact Us
Have a question or ready to get started? Reach out and an Iowa-based expert will get back to you.
Frequently Asked Questions
Aureon Unified Protection is Aureon's all-in-one managed IT and security service. It combines 24/7/365 monitoring and patching, an active response security operations center, and endpoint and identity protection behind every managed device. It comes in three tiers, Essentials, Defense, and Resilience, and you choose a support option separately.
Each tier builds on the one before it. Essentials includes 24/7/365 remote monitoring and patching, a 24/7/365 security operations center (SOC), endpoint detection and response (EDR), and identity threat detection and response (ITDR). Defense adds multifactor authentication, workstation and Microsoft 365 backup, and security awareness training. Resilience adds security information and event management (SIEM) and vulnerability management with dark web monitoring.
Traditional antivirus checks files against a list of known threats. EDR (endpoint detection and response) watches what is happening on each workstation and laptop, spots suspicious behavior even when it does not match a known threat, and can isolate the device. Every Unified Protection tier includes EDR, and our 24/7/365 security operations center (SOC) investigates its alerts and contains the threat, so you get a stopped threat instead of an alert to act on.
Analysts contain it right away, at any hour. Our active response security operations center runs 24/7/365, so depending on the attack that can mean isolating an infected computer from the network, disabling a compromised account and ending its sessions, or removing a malicious email forwarding rule. You then get a detailed report of what happened, what we stopped, and what to fix next, and Aureon's team handles the cleanup.
Yes, in the Resilience tier. Vulnerability management with dark web monitoring finds weak points across your environment and credentials leaked online, then ranks which to fix before attackers can use them. Our team reviews the results with you, and a security score tracks your progress over time.
Not as a separate copy you can restore from. Microsoft keeps the service running, but protecting and recovering your data is your responsibility, and built-in retention holds deleted items only for a limited time. The Defense and Resilience tiers include fully managed, immutable cloud backup for Microsoft 365 and workstations, so a deleted mailbox or an encrypted laptop can be restored.
It covers the controls insurers ask about most often. Defense includes multifactor authentication, managed backup, endpoint detection and response, and security awareness training. Resilience adds SIEM logging and compliance reports. Every patch and alert is logged, so you have evidence ready for an application or renewal. Coverage decisions are always up to your insurer.
Most likely, yes. Microsoft Defender comes with several Microsoft 365 business plans and gives you capable protection tools, but those tools still need people watching them. Unified Protection adds a 24/7/365 security operations center (SOC) that monitors your devices and accounts and acts on real threats, including nights and weekends, plus monitoring, patching, and support from one partner. It works alongside the Microsoft 365 tools you already pay for.
Windows and Mac desktops, laptops, servers (physical and virtual), and remote devices, plus Microsoft 365 and Google Workspace accounts. Agent-based monitoring works wherever the device is, so a home or mobile machine receives the same patching, monitoring, and threat protection as one in the office. Aureon inventories every device, user, and application during onboarding so nothing is left unmanaged.
Two, and either one works with any tier. Time and materials bills support labor hourly, only when you use it. Professional Support adds remote support from Aureon's Iowa-based team from 8am to 5pm Central, Monday to Friday. Support is chosen separately so you pay only for the hands-on help your team needs.
Pricing has two parts: a per-user price for the tier you select, Essentials, Defense, or Resilience, and the support option you choose. Both are confirmed after an initial look at your environment, so the quote reflects your actual users and devices. Project work is quoted separately under a Statement of Work.
Most deployments are fully operational within one to two weeks of agreement. Aureon handles the full onboarding process, including environment discovery, agent deployment, and baseline setup, typically without disrupting daily operations.