Managed IT Services.
How Prepared Is Your Business for Tomorrow's Threats?

Break-fix responds after something fails and charges you emergency rates. Managed IT is proactive: Aureon monitors your systems continuously, applies patches before vulnerabilities are exploited, and identifies problems before they disrupt operations. Predictable monthly costs instead of unpredictable crisis bills.

You don't need all 10 on day one. After a discovery conversation, we identify your highest-risk gaps and prioritize a 90-day implementation plan. Most customers start with the top 2–3 gaps and build from there. The goal is steady progress, not an overwhelming overhaul.

Antivirus alone is no longer enough. It catches known threats by signature, so it only stops attacks it has already seen. Today's ransomware and zero-day attacks are engineered specifically to bypass antivirus. EDR, MFA, SAT, and a managed firewall catch what antivirus misses. Antivirus is one layer; a full stack is a defense.

No. Microsoft's responsibility model is explicit: Microsoft keeps the M365 platform running, but backing up your data (email, SharePoint, OneDrive, and Teams) is your responsibility. Most organizations discover this after a loss event. Data Protection for Microsoft 365 and Aureon Managed Backup fill this gap completely.

Yes. This arrangement is called co-managed IT, and many Aureon clients use it. Your internal staff keep ownership of strategy and day-to-day decisions while we fill specific gaps: after-hours coverage, specialized security expertise, or project bandwidth. It's a partnership, not a replacement.

Cyber insurance applications increasingly require MFA, documented backup procedures, security awareness training, and endpoint protection as conditions of coverage. Aureon's stack is designed to meet these requirements, and many carriers offer premium discounts to organizations with active SAT programs and EDR in place.

Managed IT services are ongoing, proactive technology management delivered by a third-party provider covering everything from device monitoring and patch management to cybersecurity, cloud backup, and helpdesk support. Unlike break-fix support that only responds after a failure, managed IT continuously monitors your systems, applies security updates automatically, and addresses problems before they disrupt your business. For Iowa businesses, this typically means a predictable monthly fee in exchange for comprehensive coverage of your entire technology environment.

Managed IT services are typically priced per device per month, with costs varying based on your business size, the services included, and your security requirements. Aureon conducts a discovery conversation to assess your environment, identify your highest-risk gaps, and design a prioritized plan that fits your budget. The more important question is cost in context: the average data breach costs $4.88M, and the average SMB ransomware demand is $812,000. Managed IT is consistently one of the highest-return investments a business can make.

Without tested backups and a recovery plan, ransomware recovery typically takes weeks to months. In 2024, 55% of ransomware victims took more than a month to fully recover, according to Sophos. With Aureon's managed backup, recovery is measured in hours because backups are stored in immutable off-network storage that ransomware cannot reach or encrypt. Organizations that recover from clean backups average 30% faster recovery times than those who pay the ransom.

Yes. According to Verizon's 2024 Data Breach Investigations Report, 46% of all cyber breaches impact businesses with fewer than 1,000 employees. Small businesses, including non-profits, are attractive targets precisely because attackers know they typically have fewer defenses than large enterprises. Ransomware groups have shifted focus toward small and mid-size businesses because unpatched systems, no MFA, and no endpoint detection are far more common in organizations without a dedicated security team.