Microsoft 365 Management.
Configured, Secured, and Supported.
Microsoft 365 gives you Exchange, SharePoint, Teams, and OneDrive in one place, but most businesses never configure it beyond the default install. Aureon manages the whole setup end to end: seamless app integration, AI-powered productivity with Copilot, and enterprise-grade compliance and data protection, backed by tiered technical support built for however deep your team needs it.
One suite, fully configured, actively supported.
Four capabilities, one accountable team.
Core Productivity Suite
Exchange, SharePoint, Teams, and OneDrive work together as one platform, not four separate tools. Aureon configures the integrations, so collaboration and file sharing happen without the workflow disruptions most businesses never fix.
AI-Powered Productivity
Microsoft Copilot is built into Word, Excel, and Outlook, automating repetitive tasks, generating insights, and streamlining content creation. Aureon can add Copilot licenses to your Microsoft account.
Security & Compliance
Built-in threat protection, identity and access management, and data loss prevention are configured against your business, not left at Microsoft's defaults. Aureon works with you to ensure your Microsoft 365 environment meets industry standards for data security and compliance.
Tiered Technical Support
Professional and Advanced support tiers cover everything from day-to-day user requests to organization-wide configuration and Active Directory sync. On-demand project support and Aureon's Professional Consulting team are there when something falls outside the standard scope.
Most support agreements stop at the password reset.
Three questions decide whether your Microsoft 365 support actually covers what your business needs, or just the easy tickets.
Basic support plans cover logins and mailbox tickets, but stop before organization-wide configuration, policy management, or Active Directory sync.
Aureon's Advanced tier adds configuration, best-practice policy management, and engineering-level access, so bigger issues don't get bounced back to your team.
Migrations, eDiscovery, and a compromised email account aren't everyday tickets, and most support agreements have no path for them.
On-demand, project-based support covers migrations, Azure AD setup, journaling, and incident remediation on a time-and-materials basis; no separate vendor required.
Copilot licensing, full compliance audits, and custom SharePoint or application work fall outside standard M365 support entirely.
Aureon's Professional Consulting team can take this on as a separate, scoped engagement, so you have a trusted partner to call instead of sourcing a new vendor from scratch.
Download & Learn More
Resources to evaluate your current Microsoft 365 setup, build the business case, and understand what managed administration looks like in practice.
Microsoft 365 Overview
A one-page summary of the M365 productivity suite: what's included, integrations, and AI-powered tools.
Download PDFSupport Tier Comparison Guide
A side-by-side breakdown of Professional and Advanced support, so you can pick the right fit.
Read the GuideMicrosoft 365 Health Checklist
15 questions covering security posture, license usage, and configuration gaps most businesses have.
View the ChecklistCustomer Success Story
How Children & Families of Iowa moved to Microsoft 365 with encrypted email and near-100% uptime.
Read the StoryTwo support tiers. Pick the depth your team needs.
Every plan covers day-to-day user support. Advanced adds organization-wide configuration, policy management, and engineering-level access for businesses that need Aureon to own more of the environment.
Click any row to see why it matters.
| Advanced Support | Professional Support | |
|---|---|---|
| Everyday user support | ✓ Logins, resets, mailbox, licensing | ✓ Logins, resets, mailbox, licensing |
| Application troubleshooting | ✓ Word, Excel, Outlook, and more | Not included |
| Premium / E3 / E5 add-ons | ✓ Configured and supported | Not included |
| Policy configuration | ✓ Aureon best-practice policies applied | Not included |
| M365 suite setup & configuration | ✓ Full setup and ongoing configuration | Not included |
| Email encryption licensing | ✓ Included | Not included |
| Active Directory sync | ✓ Included | Not included |
| Advanced roles & environment review | ✓ Engineering-level access included | Not included |
* On-demand, project-based support, eDiscovery, migrations, Azure AD setup, journaling, compromised email remediation, and onsite support, is available for time-and-materials on either tier. Copilot licensing, custom application consulting, and full compliance audits are available through Aureon's Professional Consulting team.
A Partner Built for Your Business
Your M365 environment runs better with certified experts managing, monitoring, and supporting it every day.
Iowa-Based Team
Reach real people in West Des Moines who know your name.
Microsoft-Certified
Certified across M365, Teams, and SharePoint administration.
Proactive, Not Reactive
Continuous monitoring catches issues before they become outages.
Right-Sized Licensing
Pay only for the licenses your team actually uses.
Secure by Configuration
Microsoft 365 settings hardened beyond risky defaults.
40+ Years Experience
Decades solving technology problems for Iowa businesses.
Contact Us
Have a question or are you ready to get started? Reach out and an Iowa-based expert will get back to you.
Frequently Asked Questions
Aureon's Microsoft 365 Management covers the core productivity suite, Exchange, SharePoint, Teams, and OneDrive, configured to work together, AI-powered productivity through Microsoft Copilot, built-in threat protection and compliance, and tiered technical support ranging from everyday user requests to organization-wide configuration and engineering-level access.
Professional support covers user-level needs: logins, password resets, mailbox provisioning and support, license assignment changes, and end-user how-to help. Advanced support includes everything in Professional plus configuration and administration work, application troubleshooting, Premium/E3/E5 add-on setup, policy configuration, and email encryption licensing, along with engineering-level support like Active Directory sync and advanced permissions management.
Aureon offers on-demand, project-based support on a time-and-materials basis for needs like eDiscovery, migrations, organization sharing between federated Exchange servers, Azure AD setup, journaling, compromised email remediation, and onsite support. This means an unexpected project doesn't require a new vendor or a new contract, just a scoped engagement with the team that already knows your Microsoft 365 setup.
Copilot is built into Word, Excel, and Outlook as part of the Microsoft 365 suite, automating repetitive tasks and streamlining content creation. Copilot licensing and deployment itself is handled through Aureon's Professional Consulting team rather than the standard support tiers, since rollout typically involves readiness planning and user adoption work beyond day-to-day support.
Yes. Full compliance audits, advanced security configuration, SharePoint site setup, and custom application or third-party integration work are available through Aureon's Professional Consulting Services team. They work directly with your organization on complex projects, migrations, and custom configurations that fall outside standard M365 support.
Microsoft 365 includes 1TB of OneDrive cloud storage per user, along with 50GB of mailbox storage covered under both Professional and Advanced support tiers. Storage and license changes are handled directly as part of your support plan.
Microsoft 365 includes advanced threat protection, identity and access management, data loss prevention, and encryption as part of the platform. Aureon's Advanced support tier configures and maintains these protections against your business rather than leaving them at Microsoft's default settings, helping your organization meet industry standards for data security.
Support is priced per user per month, with Professional and Advanced tiers scoped to the level of coverage your environment needs. On-demand, project-based work outside either tier is billed time and materials. Aureon conducts a discovery conversation to confirm which tier fits and builds a proposal scoped to your business.
