Virtual ISP.
Your Brand. Our Infrastructure.
Growing your subscriber base shouldn't mean building a network operations team and a support center from scratch. Aureon's Virtual ISP gives you fully white-labeled internet service, advanced DNS, DHCP, and RADIUS infrastructure, 24/7/365 monitoring, and U.S.-based subscriber support presented entirely as your brand. You scale the business; Aureon handles the back office and the phones.
A full internet operation. Your brand.
Four capabilities, one accountable team.
DNS, DHCP & RADIUS
Advanced DNS, DHCP, and RADIUS services process up to 75,000 DNS queries per second, with DNS protection, spam filtering, and optional DNSSEC. Enterprise-grade capacity and redundancy you deliver without buying hardware or hiring the engineers to maintain it.
White-Label Subscriber Support
Iowa-based agents answer as your company through branded automatic call distribution queues, with low abandon rates and callback options. Branded email and chat mean every subscriber touchpoint reinforces your brand rather than revealing a vendor behind it.
Billing & Subscriber Management
Customizable subscriber management systems and account support cover onboarding, activation, billing questions, payment changes, and record updates, so a growing subscriber base does not mean a growing back office you have to staff.
Managed Wi-Fi & Monitoring
Flexible Wi-Fi hotspot deployment for parks, campgrounds, and fairgrounds, with passcode access and credit card payment and no additional monthly cost. Monitoring runs around the clock so problems are caught before subscribers report them.
You shouldn't have to choose between growing subscribers and supporting them well.
Three questions decide whether adding subscribers grows the business or just grows the overhead. If you can't answer them confidently, we should talk.
Running that infrastructure properly means hardware, redundancy, and engineers to maintain it, plus the capital and lead time to stand it all up before your first subscriber sees any benefit.
Aureon already operates enterprise-grade infrastructure processing up to 75,000 DNS queries per second. You deliver reliable internet service on day one without the build-out.
A confusing activation or a support call that goes nowhere sends new subscribers looking for alternatives before they've even settled in, and early churn is the most expensive kind you can carry.
White-label onboarding, activation, and billing support that gets subscribers working quickly protects the relationship during the window when it is least secure.
If your support sounds like an outside call center, subscribers notice, and every interaction quietly builds someone else's brand instead of yours.
Aureon agents answer as your company through branded ACD queues, with branded email and chat, so every subscriber touchpoint reinforces the brand you are building.
Download or Learn More
Resources to evaluate Virtual ISP, build the business case for white-label internet, and see what managed infrastructure covers.
Virtual ISP Overview
One-page summary of Aureon's Virtual ISP service: DNS/DHCP/RADIUS infrastructure, white-label support, and managed Wi-Fi.
Download PDFBuild vs. White-Label
What it costs to build DNS, DHCP, and RADIUS infrastructure and staff support, versus launching white-label.
Read the GuideVirtual ISP Checklist
15 questions covering infrastructure capacity, subscriber onboarding, support coverage, and billing workflows.
View the ChecklistWhat changes when the infrastructure and support are already built.
Standing up your own ISP back office means capital, engineers, and a support center before you sign your first subscriber. The difference isn't ambition, it's whether the infrastructure and the phones are already running, waiting for your brand on top.
Click any row to see why it matters.
| Aureon Virtual ISP | Build It Yourself | |
|---|---|---|
| Infrastructure build-out | ✓ Already built, $0 build-out | Capital, hardware, redundancy — yours |
| DNS / DHCP / RADIUS | ✓ Managed, up to 75,000 queries/sec | You provision & maintain |
| DNS security | ✓ Protection, spam filtering, optional DNSSEC | Add-on you configure |
| Subscriber support staff | ✓ Iowa-based agents, fully managed | Recruit, train, retain — yours |
| Brand presentation | ✓ White-label — answered as your brand | Only if you run it in-house |
| Support coverage | ✓ 24/7/365, low abandon, callback options | Limited by your headcount |
| Billing & subscriber management | ✓ Customizable systems, managed for you | Your systems & staff |
| Managed Wi-Fi hotspots | ✓ Included, no extra monthly/annual fees | Separate project & cost |
| Who manages it | ✓ Dedicated Aureon team, 40+ years | You — infrastructure and phones |
* Build-it-yourself characteristics represent the infrastructure and staffing a provider must stand up to deliver internet service and subscriber support without a white-label partner.
A Partner Built for Your Business
Subscribers should only ever see your brand, and our Iowa-based team runs the infrastructure and the phones behind it so that stays true as you grow.
Enterprise DNS, DHCP & RADIUS
Up to 75,000 DNS queries per second, already running.
Fully White-Label
Branded queues, email, and chat. Subscribers only see you.
U.S.-Based Subscriber Support
Iowa agents with low abandon rates and callback options.
24/7/365 Monitoring
Problems caught before subscribers call to report them.
Managed Wi-Fi Included
Hotspot deployment for parks, campgrounds, and fairgrounds.
One Team, 40+ Years
Four decades of Iowa network and support operations.
Contact Us
Have a question or ready to get started? Reach out and an Iowa-based expert will get back to you.
Frequently Asked Questions
A Virtual ISP lets you offer internet service to your customers without owning and managing the underlying infrastructure. Aureon provides the technical back office — advanced DNS, DHCP, and RADIUS services processing up to 75,000 DNS queries per second, with DNS protection and 24/7/365 monitoring — plus fully white-labeled subscriber support. You deliver reliable internet under your own brand while Aureon handles the infrastructure and the support behind it.
Aureon's Iowa-based agents answer as your company through branded automatic call distribution queues, with low abandon rates and callback options. Branded email accounts and Wi-Fi portals complete the experience. Agents handle subscriber onboarding, billing questions, account management, and technical troubleshooting within your workflows — so every touchpoint reinforces your brand and your subscribers never know Aureon is behind it.
Aureon provides advanced DNS, DHCP, and RADIUS infrastructure that processes up to 75,000 DNS queries per second, along with DNS protection, spam filtering, and optional DNSSEC for advanced security. The entire environment is backed by 24/7/365 monitoring. This gives you enterprise-grade ISP infrastructure without the capital investment or the engineering team required to build and maintain it yourself.
Yes. Aureon provides customizable subscriber management systems and handles account support on your behalf — onboarding and activation, billing questions, payment changes, and record updates — all within the workflows you define and branded as your company. This lets you grow your subscriber base without adding billing and account-management overhead internally.
Yes. Aureon offers flexible Wi-Fi hotspot deployment for locations such as parks, campgrounds, and fairgrounds, with passcode access and credit card payment options — and no additional monthly or annual fees on managed hotspots. It's a way to expand what you can offer subscribers, backed by the same 24/7/365 monitoring as the rest of the environment.
With Aureon's Virtual ISP, essentially none. The model is built so you can deliver white-label internet service and subscriber support with $0 infrastructure or staffing build-out on your side. Aureon already operates the DNS, DHCP, and RADIUS infrastructure and the support center — you brand it and go to market, rather than spending capital and hiring engineers first.
Aureon's Virtual ISP is built for ISPs, internet resellers, and service providers who want to offer or grow branded internet service without standing up their own infrastructure and support operation. It fits providers expanding their subscriber base, organizations adding internet to an existing service lineup, and businesses that want enterprise-grade back office and U.S.-based support under their own brand.
Pricing depends on the infrastructure and support scope, expected subscriber volume, and the services you white-label. Aureon starts with a consultation to understand your subscriber goals and requirements, then builds a proposal scoped to your business. Onboarding covers infrastructure provisioning, branding of queues and portals, subscriber-management configuration, and agent training — so your branded internet operation launches cleanly rather than piecemeal.
