The demand for modern, scalable voice solutions is skyrocketing, with the global cloud-based hosted switching market projected to reach $43.4 billion by 2032—a testament to its growing role in the future of telecommunications. Legacy phone systems, once the backbone of voice communication, are becoming costly to maintain and lack the flexibility today’s businesses demand. To remain competitive, telecom providers, WISPs, and municipalities must embrace a solution that offers cost savings, scalability, and advanced features.
Note: This blog uses the terms “Hosted Switching,” “Cloud-Based Hosted Switching,”
and “Cloud-Based PBX,” all of which are synonymous.
TL:DR; Why more providers are making the switch:
- Lower Costs
- Businesses that adopt cloud-based hosted switching cut communication expenses by up to 70%
- Seamless Scalability
- Expand services without the high costs and delays of physical infrastructure.
- Advanced Features
- Mobility, voicemail-to-email, video calls, and automation meet modern demands.
- Regulatory Compliance
- 61% of telecom leaders see compliance challenges as a major business risk & automation simplifies it.
Aureon’s Hosted Switching solution provides a future-ready alternative to outdated infrastructure, equipping providers with the tools needed to enhance service offerings while optimizing operational efficiency.
Why Providers are Transitioning to Cloud-Based Hosted Switching
1. Cost Efficiency & Reduced Overhead
A large challenge for telecom providers, WISPs, and municipalities is the increasing cost of maintaining outdated on-premises phone systems. Businesses that switch to cloud-based switching solutions see a 50-70% reduction in communication costs, yet traditional systems still require significant capital investment in hardware, ongoing maintenance, and troubleshooting. These expenses take valuable resources away from expanding service offerings.
With Aureon’s Hosted Switching solution, providers eliminate the need for physical switching equipment. Instead of investing in costly infrastructure, they can shift to a cloud-based model that drastically reduces operational expenses while providing a predictable cost structure that supports long-term growth.
2. Scalability for Long-Term Growth
Expanding services to new areas or increasing capacity for growing customer bases with traditional systems can be slow, expensive, and require complex physical infrastructure changes. Our solution simplifies this process. With a cloud-based platform, providers can add or remove users instantly, making it easier than ever to scale operations efficiently and serve both business and residential customers without disruption.
3. Advanced Features for a Competitive Edge
Modern communication demands extend beyond basic voice calls. Customers expect integrated solutions that offer mobility, collaboration, and automation. Our Cloud-Based PBX solution delivers a feature-rich experience with:
- Mobile apps for on-the-go connectivity
- Voicemail-to-email for seamless message retrieval
- Call forwarding and auto-attendants for improved customer service
- Video conferencing and messaging for modern business collaboration
These capabilities empower telecom providers, WISPs, and municipalities to deliver superior service, improving customer retention and satisfaction.
4. Future-Proofing & Compliance Automation
Regulatory compliance continues to evolve, with mandates like E911 and STIR/SHAKEN becoming industry-wide requirements. In fact, 61% of telecom leaders believe regulatory risks will significantly impact their business performance over the coming year. Falling behind on compliance can lead to costly penalties and service disruptions. Our Hosted Switching Solution automates compliance updates, ensuring providers stay aligned with industry regulations while maintaining secure and reliable service.
By removing the burden of manual updates and infrastructure overhauls, Aureon’s solution helps providers navigate regulatory complexities effortlessly, reducing operational risks while enhancing trust with end users.
Future Proof Voice Services with Aureon’s Hosted Switching Solution.
As the demand for modern, flexible, and cost-effective communication solutions continues to rise, voice providers must adapt to remain competitive. Aureon’s Hosted Switching equips telecom providers, WISPs, and municipalities with the tools needed to streamline operations, enhance service offerings, and meet evolving industry requirements. By leveraging Cloud-Based PBX as part of a comprehensive voice solution, providers can confidently expand their reach, reduce costs, and deliver a superior communication experience to their customers.
Discover how Cloud-Based Hosted Switching can grow your business.
